Contact
Contact LockLLM for support, security reports, and product feedback. These templates help us respond faster.
Report a vulnerability
If you found a security issue, email us with clear reproduction steps and impact. We appreciate responsible disclosure.
Template
Subject: [Vulnerability Report] LockLLM - <short summary>
Hello LockLLM team,
I’d like to report a potential security vulnerability.
1) Summary:
- <brief description>
2) Affected area:
- <dashboard / API / docs / other>
- URL or endpoint: <link or path>
3) Impact:
- <what could an attacker do?>
4) Reproduction steps:
1. <step>
2. <step>
3. <step>
5) Proof of concept (optional):
- <code / screenshots / curl commands>
6) Suggested fix (optional):
- <your recommendation>
7) Your contact info:
- Name:
- Preferred reply email:
Thanks,
<name>Roadmap suggestions
Have an idea for features or improvements? Send a suggestion so we can prioritize the roadmap.
Template
Subject: [Roadmap Suggestion] LockLLM - <short summary>
Hello LockLLM team,
I have a suggestion for LockLLM’s roadmap.
What I’m trying to do:
- <your use case>
Suggestion:
- <feature / improvement>
Why it matters:
- <impact, who benefits, what problem it solves>
Example (optional):
- <sample prompt / request / response>
- <screenshots / logs / links>
Priority:
- <nice to have / important / urgent>
Thanks,
<name>Support
Having issues with the dashboard or API? Include request IDs and timestamps so we can debug quickly.
Template
Subject: [Support] LockLLM - <short summary>
Hello LockLLM team,
I need help with:
Issue:
- <what’s happening?>
Environment:
- App / dashboard / API:
- Region (optional):
- Timestamp(s):
- Request ID(s) (if available):
Steps to reproduce:
1. <step>
2. <step>
Expected result:
- <what you expected>
Actual result:
- <what happened>
Thanks,
<name>Tips for faster responses
- Include screenshots or logs when relevant.
- For API issues, include request IDs and timestamps.
- For vulnerability reports, include minimal reproduction steps and impact.
- For roadmap suggestions, include your use case and what done looks like.